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RFID_full omnichannel for customer experience

Galeries Lafayette boosts its omnichannel with RFID

Goals:

• Obtain accurate inventory data.

• Effectively manage inventory to meet customers’ omnichannel demands.

• Alleviate employees of tedious and time consuming tasks.

 

Solution deployed:

• OCTO+ item-level RFIDsoftware platform.

• Employee facing apps to streamline routine tasks and support omnichannel use cases.

• Expert retail, software integration and RFID professional services.

• Device and fixed hardware management services.

Benefits

• Accurate real-time stock management.

• Improved customer experience, no disappointment.

• Less missed sales opportunities.

• Employees have more time to focus on improving customer's in-store experience.