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Accelerate Digital Transformation and omni-channel with ease! What are the 5 trends?

01. Adoption of new platforms that enable seamless omni- channel experience

  • Primary way of doing business in retail: click-and-collect, BOPIS (buy online, pick up in-store) and ship-from-store.

02. Optimized inventory management

  • Refreshed inventory levels
  • Make timely decisions
  • Replace siloed data stores with real-time platform
  • Fill click-and-collect order in 1 hour
  • Leverage fulfilment points
  • Faster customer demand satisfaction
  • Reduce costs and its carbon footprint

03. Increased Sustainability and Social Responsibility

  • Staff benefits
  • Growing customer interest
  • Conscientious sourcing
  • Organic materials
  • Keeping products out of landfills
  • Heightened scrutiny moving forward

04. Full SaaS adoption

  • Leverage from anywhere
  • Cloud-hosted applications
  • Better cyberattack protection


 

05. Accelerate digital and mobile

  • In-store mapping
  • Personalised recommendations
  • Live streams
  • Product demos
  • Custom configuration
  • Contactless mobile payment
  • No-contact channels (ship-from-store and curb side pickup)