The leading retailer of children’s clothing and childcare products, Orchestra owns a network of more than 600 stores in 40 countries.
Challenges and objectives:
- To equip with an OMS
- Accelerate omnichannel transformation
- Offer a unified purchasing experience across all sales channels
Deployment
- SGD
- Unified Stock
- Ship From Store
- Unified Click & Collect
Quantitative results:
- €500M in turnover
- 560 stores
- X12 e-commerce turnover during lockdown
- 194,168 orders in 1 month: Record number of orders
- 2 months turnover equivalent to a whole year
