01. Adoption of new platforms that enable seamless omni- channel experience
- Primary way of doing business in retail: click-and-collect, BOPIS (buy online, pick up in-store) and ship-from-store.
02. Optimized inventory management
- Refreshed inventory levels
- Make timely decisions
- Replace siloed data stores with real-time platform
- Fill click-and-collect order in 1 hour
- Leverage fulfilment points
- Faster customer demand satisfaction
- Reduce costs and its carbon footprint
03. Increased Sustainability and Social Responsibility
- Staff benefits
- Growing customer interest
- Conscientious sourcing
- Organic materials
- Keeping products out of landfills
- Heightened scrutiny moving forward