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How Do Inventory Records Become Inaccurate?

Posted on December 7, 2023

In the retail world, accurate inventory is like a precise clock – essential for smooth operations. But sometimes, this clock can go out of sync. Let’s take a pause right here to consider, “How do inventory records become inaccurate?”

Theft and Its Ripple Effect: Imagine two items stolen from a store. The inventory system still thinks there are 10 on the shelf while in fact, there are just 8 now. This error isn’t just about lost items; it leads to misjudged replenishment, affecting sales and customer satisfaction. 

Shipment Errors – More Than Just a Misplaced Box: Sometimes, a box meant for one store ends up at another. Or worse, a vendor might send the wrong items. These mix-ups mean one store may run short while another has too much, disrupting sales and inventory balance. 

Human Error at the Point of Sale: It is easy to make mistakes at the point-of-sale, like scanning an item twice or missing it entirely, directly affecting inventory accuracy. Over time, these small errors can accumulate, leading to significant discrepancies. 

Returns and Transfers: Each returned item or store transfer needs accurate recording. Mistakes here can lead to discrepancies in inventory records. 

RFID – Not a Complete Fix: RFID technology has improved inventory accuracy, but it’s not foolproof. Items without tags, or tags without items, still lead to inaccuracies. 

Remember that on hand units become less accurate over time – inaccuracies persist until the next count. Counting your stock frequently corrects the inaccuracies sooner before they result in out-of-stock or negative on-hand units. 

Inaccurate inventory records are more than just numbers gone wrong; they directly impact sales, customer experience, and operational efficiency. By understanding the root cause of discrepancies, retailers can count more often to tighten their inventory accuracy, ensuring the clock ticks just right.